Privacy Policy

We use the collected information for the following purposes:

• Medical Care: To provide, coordinate, and manage your healthcare services
• Appointment Management: To schedule, confirm, and remind you of appointments
• Communication: To communicate with you about your treatment, test results, and health-related matters
• Billing: To process payments and insurance claims
• Quality Improvement: To improve our services and patient care
• Legal Compliance: To comply with legal and regulatory requirements
• Research: For anonymized medical research (with appropriate consent)
• Website Enhancement: To improve website functionality and user experience

We respect your privacy and do not sell your personal or medical information. We may share your information in the following circumstances:

• Healthcare Providers: With doctors, nurses, and other healthcare professionals involved in your care
• Insurance Companies: For claims processing and verification of coverage
• Legal Requirements: When required by law, court order, or regulatory authorities
• Emergency Situations: To protect your health and safety in emergency situations
• Service Providers: With third-party service providers who assist in our operations (under strict confidentiality agreements)
• Family Members: With your designated family members or representatives (with your consent)

We implement robust security measures to protect your information:

• Encrypted data transmission using SSL/TLS protocols
• Secure servers with restricted access
• Regular security audits and updates
• Staff training on data protection and confidentiality
• Physical security measures at our facilities
• Access controls and authentication mechanisms

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest standards.

You have the following rights regarding your information:

• Access: Right to access your medical records and personal information
• Correction: Right to request correction of inaccurate information
• Restriction: Right to request restrictions on certain uses of your information
• Confidential Communication: Right to request communication through specific means
• Accounting: Right to receive an accounting of disclosures of your information
• Opt-Out: Right to opt-out of marketing communications

To exercise these rights, please contact our Privacy Officer using the contact information provided below.

Our website uses cookies and similar technologies to enhance user experience. Cookies are small files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality
• Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

We take special care to protect the privacy of children. For patients under 18 years of age, we require parental or guardian consent before collecting or using their information. Parents and guardians have the right to review, request deletion, or refuse further collection of their child's information.

We retain your medical records and personal information for the period required by law and as necessary for legal, regulatory, and operational purposes. Medical records are typically maintained for a minimum period as specified by Indian healthcare regulations.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer

This Privacy Policy is designed to comply with:

• Information Technology Act, 2000 and its amendments
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations
• Other applicable Indian laws and regulations regarding data protection and patient privacy